AGE_GATE_UNAVAILABLE

What triggered it

Every new account passes through the age gate — a date-of-birth check required by COPPA, GDPR-K, UK OSA, CA AADC, and Texas SCOPE. The gate writes your age bracket (under 13 / 13–17 / 18+) to our database before it lets you continue.

AGE_GATE_UNAVAILABLE (HTTP 503) means the age-gate database call failed. Causes:

• A momentary database connection blip during a deploy.
• Postgres pool saturation under load.
• The age-verification micro-service was restarting.

No data was lost

We never store a partial sign-up. If the age gate failed, the rest of your account record didn’t get created either — you can retry with the same DOB and get a clean run.

What to try

1. Wait 60-120 seconds, then refresh. Nine times out of ten, the issue clears in under two minutes.

2. Check the status page. status.vibecord.dev shows database health. If something’s red, we’re already on it.

3. Try a private window. Rules out a stale cookie holding onto a half-finished sign-up state.

4. Try again from scratch. Sign out, close all VibeCord tabs, sign in again. You’ll see the age-gate prompt; submit your DOB again.

Try sign-in again

When to contact support

If you keep getting AGE_GATE_UNAVAILABLE for more than 10 minutes and the status page is green:

• Drop a note in Discord with the time it happened
• Or email support@vibecord.dev

We can check whether your account got partially created and clean it up if so.