Refund Policy
TL;DR
Monthly plans use a 30-day refund window.
Cancel anytime; cancelling stops the next charge.
Email support@vibecord.dev with your account email, receipt, and what went wrong.
Refund Policy
Section titled “Refund Policy”If VibeCord does not work as described for the plan you purchased, you are eligible for a refund of the affected charge. This does not limit non-waivable consumer-law rights.
Refund windows
Section titled “Refund windows”| Charge type | Window | Policy |
|---|---|---|
| Monthly plan | 30 days | Refund the most recent charge for product failure or change of mind inside the window. |
| Duplicate charge | 30 days or longer if required | Refund once verified. |
Earlier one-time or lifetime purchases keep the refund terms they were bought under; contact support about a specific purchase.
Cancelling
Section titled “Cancelling”Plans are billed monthly in USD. Cancel anytime: reply to any email from us. Cancelling stops the next charge; the current month runs to its end.
Fast approvals
Section titled “Fast approvals”We approve these quickly once we can match the charge to a VibeCord account:
- Duplicate charge.
- Wrong amount charged.
- Paid plan did not appear after Stripe checkout.
- Parent or cardholder payment confusion.
- Product materially did not work as described for the purchased plan.
- Change-of-mind request inside the published window.
Heavy usage followed by a refund request, repeated refund attempts, abuse, spam, chargeback patterns, or policy-violating use can require founder review. That review does not limit non-waivable consumer rights.
How to request a refund
Section titled “How to request a refund”Email support@vibecord.dev with:
- Account email.
- Stripe receipt or charge date.
- Plan name.
- Project name, if relevant.
- What failed or why you want a refund.
- Whether you want a refund, credit, cancellation, or help fixing the issue.
Never send card numbers, Discord bot tokens, private keys, passwords, or private server invites.
Need help?
Section titled “Need help?”Email support@vibecord.dev with the receipt email and charge you want reviewed. We aim to acknowledge billing and refund requests within one business day.