UNDER_13_BANNED

This error means the account did not pass the age check. Follow the eligibility instructions shown in the current account flow and the privacy policy.

If the date of birth was entered incorrectly, contact privacy support and explain the mistake. Do not send government identification through a public Discord channel or enter a false date to work around the check.

If the account flow does not support your eligibility or consent situation, stop registration and ask privacy support what options are available. This guide does not establish an exception or promise that an account can be enabled.